Privacy Policy

• Full name and contact details (email address, phone number)
• Passport or national ID information (required by law for vehicle rental)
• Payment information (processed securely — we do not store card numbers)
• Driving licence details
• Trip preferences and booking history

• To process and manage your vehicle rental booking
• To provide 24/7 trip support via WhatsApp
• To comply with Albanian legal requirements for vehicle rental operators
• To improve our vehicles, routes, and services
• To send important booking confirmations and pre-trip information

We share your personal data only with trusted partners who are essential to delivering our service (e.g. insurance providers, roadside assistance). We never sell your data to third parties, and we do not share it for marketing purposes without your explicit consent.

Our website uses essential cookies to ensure the site functions correctly, and analytics cookies to help us understand how visitors use the site. You can disable non-essential cookies in your browser settings at any time.

We take reasonable technical and organisational measures to protect your data against unauthorised access, disclosure, or loss. Payment processing is handled by PCI-DSS compliant providers.

• Access: you may request a copy of the personal data we hold about you.
• Correction: you may ask us to correct inaccurate data.
• Deletion: you may request that we delete your data, subject to legal retention requirements.
• Restriction: you may ask us to restrict how we process your data in certain circumstances.

We retain booking and identification records for the minimum period required by Albanian law. After that period, data is securely deleted or anonymised.

Our website may contain links to external sites (e.g. Google Maps, Instagram). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our services after any update constitutes your acceptance of the revised policy.

This policy is governed by the laws of the Republic of Albania. For any privacy-related enquiries, please contact us via WhatsApp at +355 69 30 68 664 or through our contact form.